Pass or Your Money Back

Our promise

We're confident you'll pass — that's why every course comes with a pass-or-refund guarantee. You get your full 90 days of accesswith unlimited retakes. If you genuinely work through the course and still can't pass within that window, you can request your money back.

You're eligible for a refund when

• You have not yet passed the final exam and we have not issued your certificate, AND
• You were unable to pass within your 90-day access window.

Just submit a refund request. It goes straight to our support team for review and approval.

How to request a refund

1. Open the Refund Request form and submit it from the email address on your order, with your order number and a short note.
2. Your request is sent to our support team. We review every request and respond within 1 business day.
3. If approved, the refund is processed through Stripe; funds typically appear within 5–10 business days depending on your card issuer.

Request a Refund →

Course access

Standard courses include 90 days of access from the date of purchase, with unlimited retakes during that time. State-specific products (e.g. the Florida Temporary Certificate) may have a different access window; the duration is shown on the product page at the time of purchase. If your access expires before you pass, contact us about an extension or a reduced re-enrollment.

Affiliate referrals on refunded orders

When a refund is issued, any affiliate commission earned on that purchase is automatically reversed and reflected in the affiliate's dashboard.

Chargebacks

If you believe you're owed a refund, please submit the form above before filing a chargeback — we'd rather just make it right. If a chargeback is filed after a certificate has been issued, we will provide the card network with our delivery records (account access, course progress, and certificate issuance) and dispute it.

Questions

Anything that doesn't fit the above, reach out — we read every message: support@takemyboattest.com or 866-943-1611.